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Advocate's
Warning

US Postal Service(?)


Having problems with your Mail Service?

   There seems to be a growing number of complaints, in this community about missing mail. Many of the people, whom I see on a regular basis, are voicing the same, or similar complaint about the US Mail service everywhere, from the major cities to the little villages. Mail is not getting to it's destination, both mailed from their towns to other addresses and mailed from other places to their address.
    While I can not prove anything, (yet), I have had many, many, way too many items that I have ordered and never received. I also seem to only get about half or less of the mail that is sent to our office. Click on the "Advocate" button below to read about other people's problems with the mail, or click on the "Get Postal, Complain" button below to tell us your experience with the mail service.

Register your complaints about the US Postal 'Service?'


Message Type:  Mail Problem
Signature:        Richard L. Charett

Comments:
    Like you, I have been missing mail. Two years ago, I visited my daughter in Okinawa Japan where she was when her husband was stationed there. I mailed three boxes of goodies home, each with several hundreds of dollars worth of gifts in them. Only two made it to my house. I went to the S.F. Post officer and filed a tracer with Mike, but was told not to expect much as I would be dealing with a military APO in New York. Nothing ever came of the tracer. My son-in-law also sent some stuff from there to my home, it never got here. I am fed up with this post office, sure wish we could do something about it.


Message Type: Mail Problems
Signature:    Gerry Noblot

Comments:
    I have had approximately 15 separate orders containing mouse pads for distribution to clients that have been ordered by my company, sent by the factories, yet they somehow never seem to arrive at my office. Not to mention the weekly trade journals that arrive a week behind, if at all. Funny how the pages get dog eared at the beginning of articles and not in the middle of them. Don't even let me get started with the phone bills, last year we received a grand total of 9 monthly phone bills including the termination notices for the months that I have yet to see the statements for. Or how about one of my client's June payment, dated on the check June 14th and postmarked in Wilmington on June 15th, that arrived here on December 17th. Well I guess I should be happy that it was still the same year.


Message Type: Mail Problems
Signature: dan
Occurrence Date: 11 Dec 2002

Comment:
    I ordered some stamps in the mail. I received my order back from the post office BECAUSE I DIDN'T PUT MY PHONE NUMBER!
    Please note, it was not because I sent them the wrong amount of money, but because I didn't send them my phone number!
    What does that have to do with the price of oranges in Brazil?!


Message Type: Mail Problems
Signature: Withheld to prevent reprisals
Occurrence Date: 11 Mar 2003

Comment:
    I have also missed mail on several occasions. I once ordered some landscape trees. I checked my box daily for about three weeks. Was nothing in it relating to my order. I finally checked at the window and my package had arrived (About two weeks earlier!). When I got home the trees were molded. They'd been sitting in a hot back room for at least two weeks. I returned to the Sneads Ferry branch of the post office and was told they had put notices in my box. This was an outright lie. I had been checking daily as I was expecting the package. I was told by the powers that be that there was nothing they could do because the package wasn't insured. I then attempted to contact the Postmaster General and was told to contact the local postmaster. Apparently the only person you can complain to, is the person you're complaining about!!


Message Type: Complaint
Subject: Products,   NA
Issue/Comments: someone told the mail carrier to put the item on top of the mailbox. he did. there i believe his act is negligent because the package is too obvious.
Signature:  
Location at: City,       
Country:  
Timestamp: 5/4/2012 1:54:46 AM


Message Type: Complaint
Subject: Employee,   NA
Issue/Comments: I am always getting everyone elses mail or they are always getting my mail. The lady who delveries our mail is always on her cell phone. She also has her kids with her every now and then. I dont know how many time she has left the guys next doors ssi check in my mail box. a couple of months ago she left my husband's meds by mail out the rd. Just glad the lady knows us. also she never shuts the mailbox back up bc she has the phone to her ear. i think her name is Amanda.
Signature:  
Location at: City,       
Country:  
Timestamp: 10/29/2012 2:04:00 PM


Message Type: Complaint
Subject: (Other),   mail service
Issue/Comments: I received notice today (12/22/05) that I would not be receiving my packages because "to large for car today" I called the post office 12/23/05 and was told I could pick them up. My question is why did I pay over $25.00 for delivery. If the packages are to much for the USPS to handle they have no business accepting the money or the merchandise. This is not the first time this sort of thing happened to me,last year it took me three days to discover that this same office was holding a small package without my knowledge because it was inconvenient the carrier to got out of the car. I will wait for a response from this email before perusing this mater further, and I will peruse this to the end if need be.
Signature:  
Location at: City,       
Country:  
Timestamp: 12/24/2005 9:57:53 AM


Message Type: Follow-up
Subject: Company,   us postal service
Issue/Comments: It is a shame that the US Post Office can not deliever the mail on time or loose mail -- a package was mailed from Ponchatoula, LA. 70454 - in route to Kuwait on the 7 March 2006 ( priority mail) - it is a shame it did not arrive -- you would think that the mail would be the one place that would make sure the mail is on time. I hope i receive the package - not give the money back to by brother -- the money is not the issue - it the service to the public - -- I am a soldier in Kuwait Theater.
Signature:  
Location at: Arifjan,       
Country: Kuwait
Timestamp: 3/2/2006 8:56:59 AM


Message Type: Complaint
Subject: Company,   NA
Issue/Comments: postal mgrs including postmaster all need to be fired for discriminating against employees with medical problems.
Signature: wade wyatt
Location at: City,       
Country:  
Timestamp: 5/15/2012 12:28:39 PM


Message Type: Complaint
Subject: Employee,   NA
Issue/Comments: I received notification in my mailbox that I had a certified letter at the post office. 1. Mail carrier never attempted to deliver that mail to my door. Two days later, I attempt to pick my mail from the post office, they could not find it after being there for one hour. I made a copy and kept the original receipt, it is now four days since the letter not being found. I have registered a compliant with the USPS and the Federal Trade Commission. I have spoken the with Post Master in Augusta, Georgia and plenty of supervisors. There is an attitude of "so what you cant do anything about it" So although it has never been done, i will hold my mail carrier personally accountable and take a warrant for theivery and all evidence to the contrary will be on the mail carrier.Even I nothing happens it is worth a try.
Signature: mejestic248
Location at: City,       
Country:  
Timestamp: 12/1/2012 8:08:28 AM


Message Type: Complaint
Subject: (Other),   USPS insurance
Issue/Comments: If usps is not going to honor insurance Why buy it? I am out 400.00 I used popcorn air pillows bubble wrap 2 larger than the lamp boxes. Reason box not damaged WHAT? It left here fine I did not do it .What kind of reason is that ? I had to appeal 3 times 1st no report done by usps when item dropped off. 2nd box not damaged .I sent proof the report supervisor filled out said visible damage. 3rd again box not damaged. I am speechless. Can I complain to another higher up.
Signature:  
Location at: City,       
Country:  
Timestamp: 7/3/2013 1:47:30 PM


Message Type: Complaint
Subject: Employee,   NA
Issue/Comments: Whenever I order a package I never get it braught to my house. I starting a new buisness and am reviving a lot of packages. I recieve them from FedEx and ups and never have no problem. I wait at home for the package and it never shows up and I check my mail and have a missed package slip. This is starting to become a recurring event probobly around 15-20 times in the past 6 months. When I try to mention something at the post office they just shrug it off. Thank you
Signature:  
Location at: Anchorage,  ALASKA   99508
Country: United States
Timestamp: 5/30/2013 9:20:31 AM


Message Type: Complaint
Subject: (Other),   government
Issue/Comments: I moved to Maricopa, AZ Feb., 8 and have had nothing but trouble with the local mail service. At first the rural carrier would not come to our box. We left mail in the box with the flag up for 3 days. We contacted the local postmaser, Dave, he said he would send the proper forms with the carrier to start mail service. Again we left mail in the box with postage and the flag up for 3 days. I went to the Maricopa post office to talk with Dave the postmaster but was only able to talk with a supervisor. The superviser called the carrier and the carrier said she delivered the forms to us. I told the supervisor I still wanted to talk with Dave, the postmaster. The nex day Dave left me a voicemail saying that he left a note at the carriers station to deliver the form but she says she didn't get the note. Mind you, this is after the carrier told the supervisor she delivered the forms. Meanwhile... Michigan sent my last unemployment check to me and the post office returned as "no such address." It has now been 7 days since the State of Michigan re-sent my check. It's been 8 days since a friend from Michigan sent me a personal check. I have not received either. I have complained to the postal service hotline who basicly said oh well before hanging up on me. I've filed a complaint with the Postmaster General who refered me to the hotline for dispute resolution. Seems the local post office is not held accountable by anyone. I mentioned this subject to my neighbors and that also have had much trouble with the post office. I talk with a man I work with that lives is the same area as me, and he is having simular problems with the post office. Heck, I was standing in line at the post office to make a complaint and overheard another person compaining about all the trouble he was having getting his mail. Is there any justice?
Signature: Mike Nickerson
Location at: Maricopa,  AZ   85239
Country: U.S.A.
Timestamp: 3/7/2007 4:35:18 PM


Message Type: Complaint
Subject: Employee,   NA
Issue/Comments: On Friday, 27 January at approximately 4:30 pm, a postal driver going down Gendale Ave was driving at a very high speed. The speed was 35 mph and the truck was constanly changing lanes, not using a turn signal, and tailgating. I followed the truck all the way till I turned to get on Hwy 101 and the truck continued on Glendale. The truck's number was 0200288.
Signature:  
Location at: Luke AFB, Glendale,  AZ   85308
Country:  
Timestamp: 1/30/2006 10:48:28 AM


Message Type: Problem
Subject: (Other),   Reprisal
Issue/Comments: DISABLED VETERAN STRIPPED OF A BASIC RIGHT The U.S. Postal Service has just stripped away my right to receive U.S. Mail. That right is given in US Code 39. (39USC403c). The reason for mail denial is based on reprisal. The U.S. Postal Service falsely informed U.S. Senator Jon Kyl that I had not produced two forms of required ID for my mail Service in Show Low Arizona. Here are a couple of facts that may be of interest to you. 1. Two forms of ID (Arkansas Driver's license, plus military ID) were presented and recorded on PS Form 1093 upon my application for mail service in March of 2002. 2. I have obtained a copy of the PS Form 1093 through the Freedom of Information Act, which clearly shows the recording and acceptance of my Driver's license and military ID. 3. The purpose of the reprisal is because I challenged an unlawful policy by the Show Low Arizona Postmaster. Now I am paying a price for the freedom that I, and my military family, has fought for in nearly every war the U.S. Has ever fought. While convicted murderers and rapist get their mail in prison, I am denied mail because I challenged an unlawful policy. While convicted murderers and rapist get their medications, my medication, which is critical for my disease, as a result of combat, is being refused for delivery by the mail service. I'm not a law breaker, but I am a law abiding, tax paying disabled American Veteran, who continued to work for 35 years despite my mental & physical disabilities. The source of the conflict The Postmaster instructed his clerks to inform the patrons that if their mail boxes overflowed three times within the rental period (normally 6 months) then they could take adverse action against the patron. I knew this was not right, so I researched the U.S. Postal Service Domestic Mail Manual, (Postal Law) which states in paragraph 4.4.4 (Overflow), under 508 Recipient Services, “When mail for a customer's post office box(es) exceeds the capacity of the box(es) on 12 of any 20 consecutive business days (excluding Saturdays, Sundays, and national holidays), the customer must use caller service, change to a larger box, or use one or more additional boxes (subject to availability) to which mail will be addressed”. I challenged the Postmaster's illegal 3 day overflow policy. I even quoted the Postal Law verbatim in writing, and asked that he provide me the authority that permitted him to deviate, alter, or make up his own law, (which no postmaster can do) Well, he refused to respond, so then I attempted to contact the Postmaster General in Washington D.C. With an official complaint. Three letters to the Postmaster General went unanswered. I wrote a letter to the Postal Advocate in Washington D.C.. It went unanswered. I wrote a letter to the Phoenix AZ Postal Consumer Affairs. It went unanswered. Finally I wrote U.S. Senator Kyl and requested assistance in obtaining an answer from the Postmaster General. That's when the Postal Service intentionally provided the Senator with false information and eventually refused mail service. I had no problems during the nearly four years of mail service at my P.O. Box. I was never asked to resubmit any ID during the entire time other than the standard procedure to request ID for acceptance of controlled medications. On one occasion my ID was provided to the Postal Service after the threat was made through Senator Kyl's office to discontinue my mail service. I am more than able to substantiate, with documentation, every claim I have provided. Sincerely, Barry Connell Disabled American Veteran
Signature: Barry D. Connell
Location at: Show Low ,  AZ   85902
Country: United States
Timestamp: 1/11/2006 9:02:25 PM


Message Type: Complaint
Subject: Company,   NA
Issue/Comments: I live in a national park, and the mail does not get delivered door to door. We rely on post office boxes to receive all our mail. Unfortunately, due to federal laws requiring we provide a street address for some items- credit cards, bank accounts, some insurances, vehicle registrations, things often get mixed up and sent to the street address. This despite the best efforts to explain in every business dealing we have that all mail must be directed to the post office box only. There is no good faith attempt to research the post office box of residents at all, and mail, regardless of its nature, is ent to the dead letter bun if addressed to a street address. I can understand doing this with bulk mail, but not legal or financial documentation. My husband did not receive court summons for a situation in which was not aware a legal case had been brought against him, some months later, he was arrested on an outstanding warrant for this case and forced to spend the night in the county detention facilty. He would have responded to any tickets, court summons, etc had he received the necessary mail. he only failed to appear because he never knew he was supposed to! We are a small town of roughly 1500 people. I fail to believe that it is impossible tto look up the post office box under any circumstance. Surely they have a system where these box numbers are filed. The post office has excused the behavior of our local post office in the past when complaints have been made of mail not received. They claim too any pieves of mailare misaddressed each day to research all of them. I don ot know if there is a legal case involved here, but there is certainly an issue of terrible ethics here. A man having a warant issued for his arrest and being forced to spend the night in county lockup for so that the post master can avoid looking up po boxes should never happen.
Signature:  
Location at: Grand Canyon,  AZ   86023
Country: United States
Timestamp: 9/12/2012 4:21:22 AM


Message Type: Complaint
Subject: (Other),   not getting mail delivered to new address
Issue/Comments: I have had a terrible time getting mail in Sedona through the Sedona Hwy 89A postal office. I moved July 1, 2005, having filled out a "change of address" card two times indicating I wanted the mail forwarded to my new address beginning June 28, 2005. The mail began coming in about a week later to my new address and then stopped. There was no mail delivered to my new address for at least two weeks. I called in and received really poor service from a woman at the post office named Mary Jo Moore. She hung up on me twice. Finally I was told "a couple of pieces" were sent back for not having the proper suite number. Since I had just sent out a massive post card information to my sources, with the Suite Number on the postcards this did not ring true. Then I was informed I only had received about 3 pieces of mail in two weeks - with two of them being sent back. I would like this postal office and its management looked into as I have also had problems with their services over the past year to my home. They consistently mix my mail up with others in the neighborhood. Also, I wasn't getting mail except maybe once a week and then I would get a bunch of mail on one day. I had to call and complain about this. I also recently got someone else's car registration, not at my address and have not yet received my own which is due at the end of this month. It feels I have to beg for my mail and the inefficiency of this station is appalling.
Signature:  
Location at: Sedona,  AZ   86336
Country: US
Timestamp: 7/22/2005 3:23:54 PM


Message Type: Complaint
Subject: Employee,   NA
Issue/Comments: Most of the time I get my mail, sometimes I get my neighbor's mail and sometimes my other neighbor gets my mail. Which wouldn't be so bad except sometimes I have confidential client mail and it's a bad deal when it gets opened before I do. I know she purposely opens my mail trying to find dirt on me since she has been a total nightmare. I just wish USPS can actually deliver mail to the correct address. And that's only the ones she returns to me, how many other pieces of mail am I not getting?
Signature:  
Location at: Tucson,  AZ   85757
Country: USA
Timestamp: 1/28/2011 10:58:13 AM


Message Type: Complaint
Subject: Company,   NA
Issue/Comments: Back in September of 2005 my husband recieved a gift in a USPS box on our front porch...the problem is the Mail Man threw the box and it broke our stain glass window. It will cost $430 to fix it and I put in a claim with the USPS and they have denied my claim because they can find no negligence in the actions of their employees. I filed the complaint within 2 days of the action (it happened on a Saturday), and after being tossed to and fro by the USPS I get this outcome. We cannot afford a $430 window and it looks crappy with cardboard over it. I am disappointed to think that the USPS can throw boxes at our houses and break things and if their employees say they didn't break it, we're out of luck.
Signature: Jenni Ameperosa
Location at: Stockton,  CA   95209
Country: USA
Timestamp: 3/29/2006 3:06:57 PM


Message Type: Complaint
Subject: Company,   NA
Issue/Comments: I ordered my wedding rings online and had them shipped with tracking numbers and delivery confirmation. I checked my mailbox, my porch, even around my house for a package or notice of delivery attempt and much to my surprise, the USPS website states that my package was delivered at 12:50pm while I was home and no package arrived. It is 2 weeks before my wedding and I cannot afford new rings as my fiance and I saved for months to be able to buy the rings in the first place. The seller is not at fault, the delivery address was correct and USPS will not accept responsibility because their computer shows "Delivered". I only laugh because the alternative is to cry and I've been crying all day, I can't do it anymore. I filed a complaint with the Inspector General but I suspect my complaint will become yet another addition to complaints never to be followed up.
Signature:  
Location at: Palmdale,  CA   93551
Country: USA
Timestamp: 7/18/2012 1:56:31 AM


Message Type: Problem
Subject: (Other),   non delivery of mail
Issue/Comments: Hello -- 7/28 ISC Los Angeles received a letter and a box for delivery to me (orange, ca 92865) from NWS Australia. 8/3 I received the box, BUT have yet to receive my registered international post rr344574139AU. I need my fricking mail. please deliver. niftyedie@aol.com
Signature: Karen Sewell
Location at: orange,  ca   92865
Country:  
Timestamp: 8/14/2012 5:42:48 PM


Message Type: Complaint
Subject: Company,   DELIVERED MAIL NOT PLACED IN MAILBOX
Issue/Comments: FOUND MY MAIL ON THE GROUND TWICE ALREADY THE MAIL MAN IS NOT PLACING MAIL IN MAILBOX. THIS NEW MAILMAN IS NEW I HAVE NEVER SEEN HIM DILIVER TO OUR ADDRESS, ITS THE SECOND DELIVERY HE HAS MADE AND I HAVE FOUND MY MAIL ON THE GROUND.
Signature:  
Location at: Santa Ana,  CA   92701
Country: USA
Timestamp: 3/6/2007 6:14:01 PM


Message Type: Complaint
Subject: (Other),   Federal goverment agency
Issue/Comments: I have lived here for 21 years and never before now has my mail stopped being delivered. Not once but twice within a month. It appears that my mail carrier is afraid of my pomeranian dog. He does seem to go crazy over the mail carrier , but has never bit anyone. What gets me is the way they act all peed off, like you trained your dog to attack them. So either I get rid of my dog or get a post offfice box, I think I'll choose the first opt. Mailless in San Diego, CA
Signature:  
Location at: City,  CA   92120
Country: San Diego
Timestamp: 2/24/2007 11:35:12 AM


Message Type: Complaint
Subject: (Other),   Postal Service
Issue/Comments: A year ago I moved and had my mail forwarded to my new address. Months later I tracked down a lot of my mail at my old address. I went to my local post office to try and understand why and next thing I knew my Post Man was at my door the next morning screaming at me that 'he knows I get my mail here he just delivered some yesterday!'. Now it has been over a year since that incident and for the past few months I have had mail sent back to sender for wrong address, forwarding expired, not at this address, no forwarding information available. My cell phone has been shut off 3 times because I dont ever receive a bill, my paychecks and child support checks get returned to sender and I have to wait months for each one to get cleared up. My Post office called me today to tell me to get copies of the envelopes from the people but when I as k for them it seems to be impossible as mail is opened in separate departments. My Post Office also tole me that my mail man is very frustrated because he is giving me all the mail there is for me. Basically, IM SCREWED. I am owed over 2000 from work and child support but they arent being delivered to me. I am more than frustrated I have cried over this and been upset over this for months now and I have no recourse that I know of.
Signature: K. Johnson
Location at: lancaster,  CA   93535
Country: USA
Timestamp: 12/28/2005 10:06:59 PM


Message Type: Complaint
Subject: Employee,   Returning Mail
Issue/Comments: I have been a customer of the U.S. Postal Service for 20 years. Today I went ot the post office to inquire why the post office employees were returning my daughter's correspondence. I have always received her letters since 1982 and they have never been returned. The employees at this office humiliated me and made me cry because they would not listen to my complaint. My daughter's letters are important because they are coming from the U.S. Immigration Servcie and if they are returned, it creates a hardship for her. I would like to know what I can do because I feel my daughter's mail should not be returned.
Signature: Natividad Trujillo
Location at: Caruthers,  CA   93609
Country: USA
Timestamp: 5/4/2005 12:59:12 PM


Message Type: Complaint
Subject: (Other),   Changed street numbers
Issue/Comments: We live in a rural area, our mailing street address numbers used to be lot numbers. Then few years later they decided to change our address numbers, ok. Now within the last few years they decided to change them again! So now when we want something sent to us, we put both numbers. And stores etc dont like that, and depending on the store one set of numbers say its a real address while the other set of numbers it's says not an address! I'm not sure how much mail we never got because of this problem! I have been to our local PO and asked which street numbers to use? We use the one they say, and still have the same problems! The regular mail isn't too bad that I know of? But when your expecting something from FedEx or ups its a whole other story! Just about every other delivery we have this problem, and it takes weeks sometimes to finally get the delivery. And more times then I care to remember, items were sent back! What more can we do! I have spoke to our PO too many times, they don't really give a crap! It's tell you what, and go away! I'm livid at this point, I have been going rounds with a store I placed an order with because I get a diff story everytime I call! And then find out that not only is the store giving me the wrong info "3" times! I find out its the street number problem with FedEx . What more can I do !!! We got used to the fact that our regular mail delivery people, get our mail screwed up and we get other people's mail!! Oh my goodness!! I can hardly contain my frustratatiion!
Signature: Wshazbot62
Location at: Guerneville ,  Ca   95446
Country: USA
Timestamp: 3/5/2013 2:32:49 PM


Message Type: Complaint
Subject: Company,   NA
Issue/Comments: I mailed a letter on June 28, 2010 in Grand Lake, Colorado to Valencia California. As of July 6, 2010, the person has not received the letter.
Signature:  
Location at: Palmdale,  CA   93551
Country: USA
Timestamp: 7/6/2010 11:10:38 AM


Message Type: Complaint
Subject: (Other),   packages, and important letters
Issue/Comments: I have written and spoke with the Sacramento Post Office a few times now about the terrible mail delivery service around here. For the past few years it has gotten worse since we have a different mail deliverer most every day. Our entire apt. complex has had mail delivered to other addresses and we receive other peoples' mail, too. I've had packages that never arrived, and cards, along with bills, that got lost somewhere. Just recently, my stepdad sent us a Christmas card with money in it, and thank our Lord that the person that received this returned it to us with the money (he even opened it!). Not too many honest people like that around anymore. We've had friends ship us a package from Florida that took over 2 weeks Priority Mail. The worst one yet was when one of our "buy now pay later" Figi's catalogues went to another address a couple blocks away. About 6 months later I got a call asking me why I didn't pay the $300 for all the steaks, cheese, and candy! I never ordered any of this! They figured it out that our street number address was the same as the other person's but our street name was different (it's all in alphabetical order around here-and they sure don't know their alphabet!). It was quickly cleared up and charges were brought against the other person for fraud. I pray for the postal service to get us the same carrier every day and be more careful with their delivery. Revelation 14:7
Signature: Kathleen Johnson
Location at: Sacramento,  CA   95814
Country: USA
Timestamp: 12/13/2006 7:42:00 PM


Message Type: Problem
Subject: (Other),   lost package
Issue/Comments: I sent a package to Portugal, registered which has never been received and it has been very difficult to track
Signature:  
Location at: apple valley,  CA   92307
Country: usa
Timestamp: 12/31/2007 4:16:23 PM


Message Type: Problem
Subject: (Other),   NA
Issue/Comments: Since the mailbox is damaged. The mail man said she/ he will knock on the door, but the problem is my daughter is asleep works grave yard. We haven't gotten any mail for one 6 days now. We have bills to pay, we haven't got any mail. No instruction how we get a hold of our mail.
Signature: Edith Pitiquen
Location at: Temecula,  Ca   92592
Country: United States
Timestamp: 12/24/2012 2:08:05 PM


Message Type: Complaint
Subject: (Other),   U.S. Postal Service
Issue/Comments: Dec. 11th,sent bills at local main office. Bills were never received. We now have late charges, and have had to pay all past due, plus current. Had to put stop payment on checks. Have tried to call, and it's always busy, on hold, and have had ignorant employees give wrong info. So now what? Be afraid to use USP.S. For Mai?
Signature:  
Location at: Oceanside,  CA.   92057
Country: USA
Timestamp: 1/5/2013 12:08:13 PM


Message Type: Complaint
Subject: (Other),   NA Postal Service
Issue/Comments: We are recently receiving our mail very late in the afternoon... Usually around 5 or 6 pm... A few times we've received it at 7:30-8:00 pm.... I just want to know if this is ok. I do not like receiving my mail that late. Thank you
Signature:  
Location at: Huntington Park ,  California   90255
Country: United States
Timestamp: 10/30/2012 3:34:57 PM


Message Type: Complaint
Subject: Employee,   NA
Issue/Comments: My family and I moved into our new house 6 months ago, and it has been a nightmare, dealing with our mail carrier. We live in the same town, about 4 miles away from where we lived for years. Since the move, we get our neighbors mail, almost daily. And not always the same neighbor, different neighbors. We are missing issues of magazine subscriptions, a gift from an out of state family member, free panty coupons from Victorias Secret( big loss!) and I have had to reorder my gold card from Starbucks twice, and still haven't received it after over a month. After a few weeks of non stop neighbors mail, and a neighbor knocking on my door with some of my mail, I decided to stick a note to our carrier in our mailbox, along with 3 pieces of other peoples mail. The note read, "we keep receiving mail that is not ours, please send to correct address." The next day, when I checked my mail, I had no mail of my own, but 13 pieces of neighbors mail.... With my note shoved inside the bunch. I called to complain, and was redirected to 3 different places, had to leave a message, and never heard back. So I called again, and finally spoke to someone, who said I needed to call a different number. She asked what the problem was and I explained the situation. Once she found out our street address, she told me that she had been receiving numerous complaints about this route. So I called this other number, and had to leave yet another message....never heard back. A few weeks and countless pieces of neighbors mail later, I called again. This time, someone told me that she would fill out a green slip and put it in the carriers box, letting them know that we need to be getting our mail delivered correctly( the equivalent of complaining at a resteraunt...inviting an angry waiters spit) And finally, today, after 3 days of waiting for my husbands paycheck.... It being due on the 10th... Nothing in the mail, except for 2 of my neighbors mail. Infuriated, I call around, find out that some of my husband co workers, who live 2 miles east of us, received their checks days ago. We have been getting paychecks in the mail, from the railroad, for 9 years, and have never had an issue. I had to call 4 different places, to complain and am being told its the railroads fault. Even after explaining that other coworkers already received theirs. It's no big deal, I just have 2 starving children to feed, and now a late fee to insurance...
Signature:  
Location at: Fruita,  Co   81521
Country: USA
Timestamp: 1/10/2013 6:55:33 PM


Message Type: Complaint
Subject: Company,   NA
Issue/Comments: I have had packages stolen from my mailbox 4 times since Dec 2005. I have called the USPS and asked that my packages be put between my storm door and front door. I was told that "the USPS is a business and it isn't cost efficent for the postal carrier to get out of his vehicle and come to your door". The USPS isn't a business- it's part of the Goverment and a monopoly at that!! If it was a business, there would be some customer service.
Signature: Deb Wormsbacher
Location at: Colorado SPrings,  CO   80918
Country:  
Timestamp: 3/31/2006 2:46:57 PM


Message Type: Complaint
Subject: (Other),   Non-delivery of 1st class letters
Issue/Comments: Last fall I mailed (1st class postage) two DVDs to two different address - they did arrive - about two weeks later. This April 14th I mailed a DVD with family papers to CA - again first class postage was paid - it STILL hasn't arrived. All these mailings were from a 'contract' postoffice and when I asked them who I should complain to - they said to go to the "main" postoffice..??.. NO ONE in Charge?
Signature: ben j trexel
Location at: parker,  CO   80134
Country: us
Timestamp: 5/2/2006 2:07:58 PM


Message Type: Complaint
Subject: Store,   NA
Issue/Comments: I am repeatedly receiving another locations mail and vice versa. The ONLY similarity is the house # and town. I complained about a missing package several times and was even promised a call from the courier himself. NEVER received a call. I called the USPS to complain and the supervisor (never dealt with before) raved about the same courier I was calling to complain about. I wanted to laugh and ask if she was serious. He is by FAR the worst as he apparentlty cannot read labels.
Signature:  
Location at: Shelton,  CT   06484
Country: USA
Timestamp: 12/18/2012 9:50:27 AM


Message Type: Problem
Subject: Employee,   postmaster station manager and supervisor
Issue/Comments: i am having senior citizen hate and revenge mail delivery problem and senior citizen dumping mailk delivery problem and senior citizen tampering mail delibery problem and senior citizen delivery problemand senior citizen delaying mail delivery problem and senior citizen detaining mail delivery problem with the delivery of my senior senior citizen wilkes barre pa times leader daily newspaper and senioir citizen identity theft open maill delivery problem and stealing senior citizen identity theft cd mail i order on the internet with my senior citizen credit card from vsp poker in february 2008 and ticket club in march 2009 and plimus or dudaweb in september 2010 and did receive these senior citizen identity theft cd mail everyday monday thru saturday from hartford ct barbara bailey kennelly post office and east hartford ct silver lane post office my telephone number is 860-895-1758 sincerewly yours mr edward zalewski 7 kirkwood dr east hartford ct 06118-1310
Signature:  
Location at: east hartford,  CT   06118-1310
Country: usa
Timestamp: 6/11/2011 3:18:16 PM


Message Type: Complaint
Subject: Employee,   NA
Issue/Comments: was told by a mail carrier that 311 55 st has many steps to put the mail in the mail box we moved the box to the bottom of the steps now our mail is being dropped off at 325 55 st ne wash. dc 20019 church 325 is opening our mail before bring our over ????????
Signature: Diane Jordan
Location at: CityWashington,  DC   20019
Country: US
Timestamp: 1/12/2008 12:48:23 PM


Message Type: Complaint
Subject: (Other),   mail not being delivered
Issue/Comments: on 12/27/05, 4/04/06, 4/6/06 mail not delivered from riverpines community, port salerno, fl. 34997. mail was deposited in the out going box, never got delivered, mail also included dvd's to be returned to netflicks
Signature:  
Location at: PORT SALERNO,  FL   34997
Country: U.S.A.
Timestamp: 4/19/2006 12:02:03 PM


Message Type: Complaint
Subject: Company,   person not receiving mail that I have sent
Issue/Comments: I have sent now 2 letters with pictures in them to my daughter and she has not recieved them it's been over a month for one letter 2 wks for the last.
Signature: Pam Encinas
Location at: Cape Coral,  FL   33993
Country: US
Timestamp: 9/11/2009 1:52:38 PM


Message Type: Complaint
Subject: (Other),   NA
Issue/Comments: More recently, I have been missing mail that is normally sent to me on a routine basis such as credit card bills, mortgage statements, utility bills etc... In the last 2 months of March, 2006 and April, 2006 I have been receiving some of my mail items from my neighbor. In the mean time, I have had to battle with my credit card bills and others for late fees as a result of never receiving my mail. And now I have yet to receive my Home mortgage statement for April, 2006. This has to stop!!!!!!!!!!!!!!!! This is becoming a major inconvenience and should it be determined that my mail is reaching other parties, my personal information has the potential to reach the wrong hands and could result into something severly catastrophic, other than a major inconvenience.
Signature:  
Location at: Clermont,  FL   34711
Country: United States
Timestamp: 4/21/2006 10:02:37 PM


Message Type: Complaint
Subject: (Other),   Lost Package
Issue/Comments: I sent a package to my Daughter for christmas from the PO in Parish Fl. to Moretown Vt 05660 and she never got it, In the box I had enclosed a small box with candy in it, I received the small box back as it had my name on it. what happened to the main package? If the small one fell out and I got it back where is the big one? Can't we relie on the PO Service any more. Now she does not have her package for christmas and I don't have time to send her another one there was two mens shirts an Ov'e glove and a Dr. Phil book tell me what do I do now? I did not insure it as I felt no need to do this as nothing was breakable.I would like an answer
Signature:  
Location at: Ellenton,  FL   34222
Country: USA
Timestamp: 12/21/2005 3:46:30 PM


Message Type: Complaint
Subject: (Other),   US Postal Service
Issue/Comments: I am the president of my community homeowners association. The US Post OFfice refuses to sort our mail They drop it off in bulk (10 large boxes) for us to sort and put into mail boxes ourselves. They tell us this was a mutual agreement with the Developer in 1996. She states this is not true. She did not agree, she was not given any other option. It is costing us $15,000 a year to sort and deliver our own mail. I have contacted the local postmaster, and the District office. I have even sent a letter to the Postmaster General in D.C. That letter was passed on to Tampa. The bottom line is they refuse to make any changes. We are getting to the point that we cannot handle the work here and need the US Post Office to do their job. We have offered to take the mail in bulk and place it in the mailboxes, if they would only sort it and handle the mail forwarding.
Signature:  
Location at: North Fort Myers,  FL   33917
Country: USA
Timestamp: 7/2/2005 8:03:26 PM


Message Type: Complaint
Subject: (Other),   USPS delivery complaint
Issue/Comments: This complaint centers around some employees of the Centerville, GA post office. I have proof as to how certain safety policies are used as a weapon against residents. These policies are often used as a vindictive means to deny full service mail delivery. Here is a synopsis of the situation alluded to: A mail carrier from the Centerville, GA post office was seen driving past the residence and failing to deliver a package.. When the post office was contacted to inquire as to the why the the package had not been delivered, the mail carrier was ordered to return to the residence to deliver the package. This same scenario happened repeatedly. Finally, the carrier complained that there was a dog on the property. However it was discovered that no dog on the grounds. Then it was claimed that structural problems with the driveway prevented the carrier from delivering packages. Mind you the residence in question has been built since 1986. Packages had been delivered there for over 20 years without incident. FedEx and UPS trucks are able to deliver without incident. These complaints by the carrier did not start until a complaint was lodged against the carrier for failing to do his/her job. The residence in question has a rather long driveway and it is believed the mail carrier just lacked driving skills needed to maneuver the vehicle up and down it. Instead of just admitting this, the carrier, Supervisor and Postmaster simply used the carrier safety policy as a way of denying full service mail delivery. Basically it states that carriers are not allowed to put their trucks in reverse. It also states that if a carrier feels threatened by a dog, package delivery can be refused. Now, keep in mind packages had been delivered to the residence for over 20 years. There was no dog on the grounds. How many other residents are being denied full delivery services simply because some carriers are refusing to do their jobs? Any assistance you could offer would be helpful with the hopes of also helping others this may have happened to. Thanks
Signature:  
Location at: City snellville,  GA   30039
Country: usa
Timestamp: 3/14/2010 2:53:08 PM


Message Type: Complaint
Subject: (Other),   Mail Delivery
Issue/Comments: I have called the postal Service in Marietta, GA 30060 several times( I mean more than 5 times). I have spoken to the Delivery Supervisor each time, I have also spoken to my mail carrier several times and I get the same results with both. They don't know what seems to be the problem. I moved into a new residence and the previous tenants filled a change of address form and all of my PERSONAL MAIL is going to their address. I asked if the mail carrier for that address could get my mail from the residents because it is clear that our names are not the same but I have had no Responses!!!
Signature: An Unsatisfied Customer
Location at: Marietta,  GA   30060
Country: US
Timestamp: 11/1/2010 11:25:01 AM


Message Type: Complaint
Subject: Employee,   Mail carrier not delivering mail
Issue/Comments: I haven't received my mail consistently for a couple weeks. My neighbor's car has been parked in front of my house for about 4 weeks however it was not obstructing my mailbox. The car was just more of an eye sore. Worth noting, the car is tiny, I believe it's a Ford Focus. So I have been waiting on a check for stock I sold for a couple weeks. It finally arrived with the rest of my mail this past week. Come to find out from my other neighbor we had a sub mail carrier. Today I was in my office (around 12:00 or 12:15) and watched our regular mail carrier (female, long curly hair in pony tail, glasses) speed up by my house and PASS my mailbox refusing to deliver my mail. I knew she had stopped delivering but today I witnessed it and my suspisions were confirmed. My guess is she is sick of looking at the tiny car that is NOT blocking my mailbox. Guess what, I'm tired of looking at it too. The car does NOT give the mail carrier the right to decide she's not going to deliver my mail because she's angry about a car parked on the street. I went over and talked to my neighbor and he moved his car to the front of his house. It is now in front of his house but not blocking the mailbox. It's an eyesore but that is all. Meanwhile, I didn't get my mail today and I think it's sad that an empoyee is so unhappy that she controls who's mail she delivers. I wish I had another mail carrier.
Signature: Lisa D Gray
Location at: 204 Glenwood Drive,  Georgia   30115
Country: USA
Timestamp: 10/13/2012 1:05:19 PM


Message Type: Complaint
Subject: Company,   NA
Issue/Comments: My complaint is the postal service, lately i have not been getting my mail, when i call to find out why, i get such nasty grumpy attitudes. One woman said she didnt know why the carrier gave me the postal number, i told her the number is on the postalsite
Signature:  
Location at: Stone Mountain,  Georgia 30083   USA
Country:  
Timestamp: 6/12/2013 1:19:22 AM


Message Type: Complaint
Subject: (Other),   poor mail system
Issue/Comments: Where can you complain about not getting your mail... there's no responsible party to oversee whether or not you get your mail... what kind of an organization do we have ? where do you ask about your mail ?
Signature: LarryShake
Location at: McCall,  ID   83638
Country: US
Timestamp: 7/19/2011 8:07:05 PM


Message Type: Complaint
Subject: Employee,   NA
Issue/Comments: Due to a personal conflict and run in with our local mail carrier, he is refusing to deliver our mail (out of spite) and is returning to sender our mail.
Signature: Kevin Lloyd
Location at: Boise,  Idaho   83709
Country:  
Timestamp: 6/24/2013 12:13:41 PM


Message Type: Complaint
Subject: (Other),   MAIL DELIVERY
Issue/Comments: Mail is late 99 percent of the time, company opens at 7am and closes at 3pm, rarely is the mail delivered between that time, and weekends were open 1/2 day with a mail slot that is convenient for the postal clerk to drop in but 3 Saturdays in a row no mail was delivered.
Signature: W. Adams
Location at: Chicago,  IL   60607
Country:  US
Timestamp: 8/27/2007 8:35:24 AM


Message Type: Complaint
Subject: (Other),   Mail Delivery in Moline, IL.
Issue/Comments: There are way too many people in my neighborhood receiving each other's mail!! Moline really stinks when it comes to mail delivery!! It's bad enough we don't even get our mail until after 5:00 p.m. some days, let alone not receiving it at all!! I get my paycheck through the mail and have not received it this week!! You can complain all you want, it seems like no one cares and nothing ever changes. Now I have to figure out how I'm going to get my bills paid, but what do they care. There is way too much carelessness. I can promise you things would change if it was a politician not receiving his mail!! We have hippa laws to abide by, which state a patient's medical record confidential, but when it comes to the mail (even though it is a FEDERAL offense to get into another person's mail box), they can't even deliver properly!! I refuse to receive anything by mail anymore. I will try to get direct deposit and use other means of paying my bills. I can no longer count on the U.S. postal service, esp. in Moline, they stink!!
Signature:  
Location at: Moline,  IL   61265
Country: USA
Timestamp: 2/18/2006 3:50:56 PM


Message Type: Complaint
Subject: (Other),   card sent to Grandson
Issue/Comments: Card sent to Zackery Glover for Easter to 1206 Beverly, Garland, TX 75040 Never received!
Signature: Jo Ann & Milton Hood werhood2@sbcglobal.net
Location at: Troy,  IL   62294
Country: USA
Timestamp: 5/3/2011 12:14:46 PM


Message Type: Complaint
Subject: Company,   NA
Issue/Comments: I do not know what to do. After 23 years at the same address, the past 12 month or so have been a nightmare in receiving my mail. Many times, I have not received greeting cards from family/friends/ photos and invitations. I have had my book orders thrown on the ground, only to find the carton opened and contents removed (these packages use to be placed on my porch) I have had the Sheriff's Police place a survelliance camera, which showed nothing. I personally went to post office, called them and am getting nowhere. Obviously my mail problems are "INSIDE" within the post office employees. I know for a fact I have a new delivery carrier (I live rural route) because he knocked on my door on a weekend evening this past summer to introduce himself (which I thought was strange) and told me he "replaced all the mailboxes because all the neighbors wanted that", which I had never complained about. He then said there would be a $25 "donation". I delivered this money to the POST OFFICE and told them I thought this was strange, and felt I was being intimated by this carrier. They, of course, did nothing except make me feel like the villan. That same mail carrier came to my home the evening I delivered the money directly to the post office and asked me if "Have you forgotten about me?" I told him to get his ass off my property or I would call the police There is more to tell, please help
Signature:  
Location at: Kankakee,  IL   60901
Country: USA
Timestamp: 3/21/2006 12:22:04 PM


Message Type: Complaint
Subject: (Other),   Late Mail
Issue/Comments: I continually get my mail late. Today I received a letter that was time sensitive. I should have responsed to it no later than yesterday. I've tied to complaint to the Post Office online but I have been unsubcessful. This is just one of many times getting my mail late.
Signature:  
Location at: Chicago,  IL   60621
Country: cook
Timestamp: 11/16/2009 6:32:06 PM


Message Type: Complaint
Subject: (Other),   NA
Issue/Comments: I think the postal service has a big problem. The important mail keeps coming later and later. Ofcourse the junk mail is always there. And let us not forget they are raising our rates again. 4/2/2007 a small mailing from California has still not arrived at my house on 4/21/20007. What can we do about it?
Signature:  
Location at: Waterloo,  IL   62298
Country: USA
Timestamp: 4/21/2007 1:27:58 PM


Message Type: Complaint
Subject: Employee,   NA
Issue/Comments: I have had problems with my postal carrier not delivering parcels to my home. Instead of delivery the parcel, he will drop off a pick-up at post office notice for me. I work from home and I am home everyday. I watch him come and go. One day, because of the tracking number, I knew my package was out for delivery, I went to the box as he was leaving, once again I found a pick-up at the post office notice in my box. I tracked him down and asked him what was up, why didn't he leave my box? His reply was it is in his truck and he doesn't like to carry them. WHAT!!!!!!! Isn't that their job is to deliver the mail, not to leave a pickup notice. Well this same thing has happened 3 or 4 times now. I went to the Post Master and told him what was going on. He didn't seem like he wanted to help with the problem. When I told him I wanted to speak to his boss he informed he that he has no boss...... He gave me the 1-800-call-usps number but told me that it would come back to him, so there really wasn't anybody else I could talk to. I finally got him to say he would ensure that the carrier drops all boxes off at my mailbox, regardless whether I am at home or not unless it has a signature required on it. He also stated that they would not be responsible for stolen packages. I thought that would be good as I know when he comes everyday and I literally watch for him. Well today I was expecting another package, I seen him come into the hallway where the postal box is and then leave. I went downstairs to get my box.............guess what, it wasn't there. Instead of having a confrontation with him, I went to see the postmaster. I guess he was on vacation today so I ended up talking to another employee. I showed him the tracking information that I printed off. The carrier never scanned the package as out for delivery, but one of the mail clerks checked in the back and it was not there. So whoever this guy was said he would go find the carrier and find out what was going on. 30 minutes later he comes to my door and says the carrier told him he dropped the package off at my box, let me remind you I watched him come in and out, and immediately went to the box before he got out of my driveway. I told the guy that it was not there and told him what the postmaster and I had discussed and that I have had problems with carrier before. So he left to go find the carrier. I decided to go over to the next street where I knew the carrier would be and I stopped and before I was able to say anything to him, he says that I have to blame somebody else this time, that he didn't even deliver this route today. WOW!!!! I watched him come in and leave........ I haven't heard anything back from the guy that was going to find out what happened to the package, I have another package that seems to be lost, unfortunately the sender of this other package didn't put a tracking number on it, so.............. Anyway, I run an eBay out of my home, I send packages daily and receive them 3 or 4 times a week. Since the discussion with the postmaster, I am missing 2 packages that was shipped to me, 1 packaged I shipped went to an entire different state although the label was correctly printed directly from the customers paypal address, which he did receive the package 3 days after it showed it was delivered in New Hampshire instead of North Carolina, which I ended up refunding the customer's money prior to the package finally making it there. This is the same package the customer sent back to me in which I haven't received. Can a postal employee be arrested for tampering with the US Mail? I feel this is not a coincidence, not only am I not getting my packages but my carrier is lying to me about not delivering the route today when I watched him walk in and out of my door. Besides seeing him, when the other guy from the post office asked him what he did with the package the carrier told him he dropped it off at my box. That in itself says he was the carrier of the route. Please help me, as this is going to run me out of business. Any information you can give me on what to do, who to talk to, or anything you can do would greatly be appreciated.
Signature: Keith Dailey
Location at: Greencastle,  IN   46135
Country: USA
Timestamp: 7/3/2013 4:26:21 PM


Message Type: Complaint
Subject: Employee,   NA
Issue/Comments: My neighbors and I are constantly getting each others mail. I am starting to wonder if I am missing mail that goes elsewhere. I am lucky that when a neighbor I know gets my mail he brings it to me and vise versa however this has now happened over 20 times since I have moved to my new address in March
Signature: Brian Gregoire
Location at: Wichita,  Kansas   67235
Country: United States
Timestamp: 1/19/2013 3:33:17 PM


Message Type: Complaint
Subject: Employee,   union mail carrier
Issue/Comments: My mail carrier refuses to deliver my mail. We had a dispute about me moving my mail box from the edge of my porch to the side of my house, and now she hasn't delivered mail for 2 weeks what should i do. The post master said he can not do anything bout it because she works for the union so he has no control over her please contact me so i can figure something out!!!!!
Signature: Nicholas Nix
Location at: Stockton,  KS   67669
Country: USA
Timestamp: 12/7/2005 3:06:17 PM


Message Type: Complaint
Subject: Employee,   NA
Issue/Comments: what gives postal employees the right to withhold a customers mail just because they are mad at you? My letter carrier recently has stopped delivering my mail if my dog is at the front door. My carrier is a relative and has been in my home on numerous occassions, has petted our dog, she's laid in his lap and he has "loved" her. Now since he is upset with me for whatever reason he has decided NOT to deliver my mail if my front door is open and the dog is there. Granted the dog does bark when he comes to the house but if he just called her by name she would be fine since she would recognize his voice!!
Signature: S Mullins
Location at: wichita,  KS   67217
Country: USA
Timestamp: 4/29/2006 2:09:49 PM


Message Type: Problem
Subject: Employee,   NA
Issue/Comments: The post mistress is very rude. She closes up at 11:30 for lunch and does not open back up until after 1:00. She refuses to accept pocket change as payment for stamps. Almost the entire community cannot stand her.
Signature: Katie Marsh
Location at: Berry,  KY   41003
Country: United States
Timestamp: 5/1/2012 12:09:15 PM


Message Type: Complaint
Subject: (Other),   mail not delivered to me or from me sent out
Issue/Comments: i moved from clarksville,tn. to hopkinsville,ky. (just 20 miles) nov.2005. i was getting my disability check thru the mail. never had any problems before moving here. dec. 1,05 was to be my first delivered here on the the 3rd just as always. i didn't get it!!! the mailman said he thought i had moved out (i had just moved IN) and sent that one piece back, but not the bills!! he made sure i got those. of course this made all my bills late. being on a fixed income of $643, i do not have extra monies to put back for emergancies. my 12 year old son and i live barely month to month. the s.s. office replaced the check 2 weeks later, then the original showed up 3 weeks later. in the mean time the s.s. sent another 2 replacement checks, which i did take back. then last april i sent a $100 m.o. to reserve a spot at a week long summer camp for my for june. that friday, the same week i sent the first m.o., i sent the final $75 m.o. the 4-h club still had not gotten the second m.o. by late may. today is 9-22-06, they still haven't got it. i filled that m.o. out at the desk in the p.o. and handed that envelope to the clerk. now what did she do with it? now, this is the second month in a row, that the carrier has sent my bank statement back. remember, i am on a fixed and very limited income. the bank charges $5 to the account for returned statements. this has overdrawn my already empty account twice. complaining to the postmaster hasn't made any changes. this is a small town, only have one p.o. signed very frustrated
Signature: nicole garcia
Location at: hopkinsville,  KY   42240
Country: usa
Timestamp: 9/22/2006 7:36:24 AM


Message Type: Complaint
Subject: Employee,   NA
Issue/Comments: We have wanted to complain about our mailman for yrs, he is the most rude one we have ever seen, and believe he has been withholding our mail, at least my husbands checks, it is always late, even when everybody else gets theirs. he is always grumpy and when he does have to delievery something to our door, I always thank him and he just walks off. can we change to someone else?? please have a talk to him, we simply won't put up with him anymore.
Signature: alison a schilling
Location at: Elizabethtown,  ky   42701
Country: usa
Timestamp: 1/12/2013 8:56:44 PM


Message Type: Complaint
Subject: Company,   NA
Issue/Comments: In July of 2007, I shipped approximately 10 to 12 boxes of books from Athens, GA to Ruston, LA. The packages were well wrapped and in sturdy boxes. Only 7 boxes arrived at my new office in LA. These were boxes full collegiate books and graduate level texts. One box was even returned with someone else’s books in it with an apology note from the US Postal service. Obviously someone realized that these boxes contained collegiate textbooks, busted them open “accidentally,” and sold them for crack money since the resale value for such books are so high. Repeated attempts to call / contact the US postal service at all locations in GA, LA, & everywhere in between has been useless sense nobody wants to help and it's so much easier to shift the blame and just say "have you tried calling some other post office yet? Yeah you should do that because I don't know anything." Which basically translates into, I don't want to help you and could care less about your situation. I even contacted the Mail Recovery Center in Atlanta, they were useless and basically told me nothing could be done.
Signature: Bryan P. Townsend
Location at: Ruston,  LA   71270
Country: USA
Timestamp: 9/15/2007 1:47:29 PM


Message Type: Complaint
Subject: Products,   NA
Issue/Comments: USPS has just lost my business to the internet. I can not believe that it could take up to 21 days to get a return receipt card back in the mail when the overnight package was mailed within the same state. Every time I call the USPS to check on the status of the "green card", I am told that it could take a longer period of time before I receive the card back. It seems like they should just admit that the darn thing is lost and refund my money. I will no longer waste my money at the USPS, the internet doesn't have an additional charge when I take care of my business.
Signature: Martha Gillman
Location at: Lake Charles,  LA   70607
Country: USA
Timestamp: 3/14/2008 11:20:35 AM


Message Type: Complaint
Subject: (Other),   late mail and today no mail
Issue/Comments: I am very upset that my mail is getting later and later everyday! Today it didnt even come! I know because I mail out at least 3 days a week,no pick up today.
Signature: S.J.K
Location at: CityGlen Burnie,  Md   21061
Country: USA
Timestamp: 11/19/2012 6:10:42 PM


Message Type: Complaint
Subject: Employee,   NA
Issue/Comments: I had packages delivered to my house and left out in the rain at the front door and not placed in the carport or the door to the carport like the regular postal delivery man places packages too big for the mail box. The soft packs were all soaking wet and some of the items were damaged. I called the Clinton, MD post office and spoke with the delivery supervisor, Mr. Collier who informed me that they provide training to their delivery persons. However, they can ensure they use the training they are provied. He suggested that I call the Post Master upon her arrival at 10:00 AM and continue to work on this matter. I should take off work take pictures, come to the post office and do what ever else the Post Master demands because they have less than competent delivery persons. Mr. Collier finally said something like I apologize for any inconvenience this may have caused you. Well, what about the incompetent employee?
Signature:  
Location at: Clinton,  MD   20735
Country: USA
Timestamp: 7/24/2009 7:48:35 AM


Message Type: Complaint
Subject: (Other),   getting neighbors mail
Issue/Comments: i live at 10324 congressional court in ellicott city md 21042 we have been receiving our neghbors mail, who lives at 10320 congressional court for the past three days. if this problem is not fixed i will get the post master general involved and tell him what horrible service we are receiving
Signature:  
Location at: Eliicott City,  MD   21042
Country: usa
Timestamp: 8/14/2008 7:34:23 PM


Message Type: Complaint
Subject: Employee,   Mail Delivery
Issue/Comments: Our mail carrier skips our mail delivery whenever she feels like it. After not getting mail 2 days in a row, I tracked her down later in her route and asked where my mail was. First she said it was too icy (my steps and walkway were completely clear). Then she said she was overworked and had asked for help but didn't get it. Our previous mail carrier and any substitute carriers never have a problem delivering the mail. This woman is a wacko. I've seen her in her mail truck in front of our house reading a novel!!! What can I do?
Signature: M. Kelley
Location at: Cape Elizabeth,  ME   04107
Country: USA
Timestamp: 1/15/2005 4:22:13 PM


Message Type: Complaint
Subject: (Other),   Insurance Claim
Issue/Comments: I purchased an item and it was insurance. The package was damaged so I filed for an insurance claim and they give me a very small amount for what I paid for. I was told that I should have never gotten paid for the claim. I was told to give the US Post Office the check back and they would give me my item back. I tried to give them the check but they can't find my item. I have tried to contact several different people about this issue but nobody seems to help. It has been almost 4 months and I still have not gotten back my item or the full amount.
Signature: Caroline
Location at: Jackson,  MI   49203
Country: USA
Timestamp: 4/15/2009 12:04:47 PM


Message Type: Problem
Subject: Employee,   NA
Issue/Comments: I had sister that passed away leaving no executor. We live in a very small community. The rural rte carrier took it upon herself to put her mail on hold. We tried to get her mail to find out who needs to be notified and the life insurance company wants a list of her drs. She had several. We have alot of her business to take care of and it is difficult without her mail which the P.O. will not let us have now. What I would like to know was that the position of the mail carrier to do with out anyone requesting her to do so?
Signature:  
Location at: Eckerman,  MI   49728
Country: usa
Timestamp: 11/4/2012 1:28:55 PM


Message Type: Complaint
Subject: Employee,   NA
Issue/Comments: My husband gets laid off in the winter months. So of course he gets unemployment checks. The check is to come on saturday, the bank closes at noon, our mail might show up at 3 pm. After paying bills & food, you can imagine we look for that check every other sat. Bill puts our mail on hold so we can pick it up before noon & get to the bank. There is an employee at the local post office who has taken a personal vendetta against my address now. He makes rude comments & we now do not get that check on Sat. I went this morning to get the mail, of course he was the only employee working the window, it took him 5 minutes to get my mail, and the check wasn't there. After his comment about we dont put mail on hold for a few days, i beleive this guy is holding the check until mon or tue. If the guy hates his job this much he should not be there. I work in the next town north of us, so i do use the post office there, the employees there have heard of his reputaion of being a jerk. I believe its time to speak up to the post office. Any other place of employment would not tolerate this type of behavior from a public servant. I am planning on sending a letter to the post master, I'm sure it wont do any good.
Signature: kathy woodman
Location at: grayling,  MI   49738
Country:  
Timestamp: 4/28/2007 11:29:20 AM


Message Type: Complaint
Subject: Employee,   Service
Issue/Comments: I work at the New Center One Bldg. located in Detroit, MI. I have visit the Post Office located in the Fisher Building, Detroit, MI on a daily basis for my company. I have continuously taken verbal and emotional abuse from one of the employees (Gwendolyn Sasson) at this branch. I have a # CV33890764 from a previous complaint I filed. Gary form the Pembrook Post Office called and said this was not his employee and I asked him to please forward it the Fisher Bldg. site. I was under the impression that he was not going to forward it. It has been approx. two weeks since I made the first call. As a customer I do not feel that I should be afraid to get service. Gwendolyn is rude, slow, and completly unprofessional. When I hand her mail, she makes unnecessary comments, and takes the mail and literally throws it to the side as if I am bothering her. If she does not want to work with the public then I suggest she find a new job or please enroll her into anger management classes. Please give her an attitude adjustment or I will no longer be a customer at this branch
Signature: Debra Schuchert
Location at: Detroit,  MI   48202
Country: USA
Timestamp: 9/25/2007 5:26:06 AM


Message Type: Complaint
Subject: Company,   NA
Issue/Comments: I have been trying for several hours to contact our local post office and the responce i get is nothing. I have a simle question; If I ship a letter on 8/20/2009 to Santa Ana, CA, will it be there before 8/28/2009? I can not understand why nobody answers the phones, No wonder we have a crisis with the Postal Service.
Signature: RONALD E SOMMER
Location at: SAGINAW,  MI   448603
Country: UNITED STATES
Timestamp: 8/14/2009 12:37:28 PM


Message Type: Complaint
Subject: (Other),   Isanti Post Office
Issue/Comments: For months, our post office has been returning our mail to the senders. This means we are not getting our bills, bank statemants or much of anything else. I have asked them not to, however, they must know best, as they are still doing it. I am now paying late fees on everything, and I am very angry. I finally forwarded our mail to my son's. Perhaps that Post Office can get it right. I can't afford these late fees, and it does no good to our credit rating. Being it's the government, I suppose I have no recourse.
Signature: Kathy Westby
Location at: Princeton,  MN   55371
Country: US
Timestamp: 10/3/2006 2:19:23 PM


Message Type: Complaint
Subject: Employee,   NA
Issue/Comments: I have not received my pay check stubs for the last 4 pay periods which were pp 4,5,6,7
Signature: Carisa Smith
Location at: City,  MO   64110
Country: jackson
Timestamp: 4/5/2011 2:51:16 PM


Message Type: Complaint
Subject: (Other),   NAIv been missing
Issue/Comments: My Mail has not bee n resieved seens 3-16-2011
Signature: G M P 3
Location at: pascoula,  MS   39567
Country: US
Timestamp: 3/30/2011 5:58:03 PM


Message Type: Complaint
Subject: Employee,   NA
Issue/Comments: I HAVE HAD A NEW POSTAL CARRIER FOR ABOUT A MONTH NOW AND I HAVE YET TO RECIEVE MY MAIL, I HAVE REVIEVED EVERYONE ELSES MAIL IN MY NEIGHBORHOOD. I HAVE CALLED THE LOCAL POST OFFICE AND SPOKEN TO HIS SUPERVISOR TO NO AVEIL. I HAVE FILED TO COMPLAINTS TO THE UNITED STATES POST TO OFFICE AND THEY STILL HAVE NOT DONE ANYTHING ABOUT THIS PROBLEM.
Signature: HEATHER CHAPPELL
Location at: SOUTHAVEN ,  MS   38671
Country: UNITED STATES
Timestamp: 7/28/2006 1:51:00 PM


Message Type: Complaint
Subject: Company,   mail delivery
Issue/Comments: I have an ongoing problem of my incoming and outgoing mail not getting to it's destination. I have mailed letters that have not reached the person I sent it to. There is 2 pieces of mail that I never recieved one of which was a bankcard. I have complained to the 18002758777 number for the post office and have called the local post office. What else can I do?
Signature: Cathy Watson
Location at: Hernando,  MS   38632
Country: usa
Timestamp: 10/25/2004 9:24:58 AM


Message Type: Complaint
Subject: Store,   post office
Issue/Comments: i have put in a change of address and i put in 1812 and it was put in by the post office 1012 i had four checks that was misssing for a month and it was not my folk it was the post office and when i went there to correct the problem the lady was very rude as if she was havceing a bad day that was not my fplt either greenville was very unprofessional i was very disappointed thet get away with a liot of stuff in that annex office
Signature: alisha taylor
Location at: greenville ,  NC   27834
Country: usa
Timestamp: 3/26/2008 5:12:01 PM


Message Type: Complaint
Subject: Company,   NA
Issue/Comments: I recently Shipped a box to my parents and nephew containing new DVDs, a school book, and some children's clothes. It was well packed and taped securely. This box had been through four moves and each time was packed with books. It was very thick and had never broken or even bent.... Thus I didn't insure the box. It took two weeks to arrive and my mom told me that it had arrived dammaged. The whole corner had been ripped open and several items including the DVDs were missing. About 75 dollars worth of stuff. Also, the box had items that I never sent. Valentine items and little boy items that were never mine... Someone elses stuff! I am very upset! I spent almost 20 dollars to ship a box that never delivered my items. I guess I'll ship with another company next time!
Signature:  
Location at: Minot AFB,  ND   58704
Country: USA
Timestamp: 2/15/2006 6:10:23 PM


Message Type: Complaint
Subject: Employee,   NA
Issue/Comments: can a mail sorter sort and place mail in mail boxes in the same town he lives in ,its seams like when ever theres a tiff we start having problems getting our mail its either sent back or lost completely and they allways have a huffy smart ass answer when refuring to most questions its like were bothering them
Signature:  
Location at: Ashton,  NE   68817
Country: us
Timestamp: 10/3/2010 3:20:36 PM


Message Type: Problem
Subject: (Other),   My mail does not get delivered everyday. When it does, I get a lot of it and it does not get delivered until 5:00 p.m. or 5:30 p.m.
Issue/Comments: My mail does not arrive until late at night. Sometimes it does not get delivered for a few days, and then I get a stack of it. To whom do I complain? I don't want to reveal my name, or the mail person might intentionally delay my mail.
Signature:  
Location at: Newark,  New Jersey   07107
Country: USA
Timestamp: 12/27/2012 6:11:01 PM


Message Type: Complaint
Subject: Company,   NA
Issue/Comments: I PAID FOR CERTIFIED MAIL TO BE DELIVERED. I NEVER RECIEVED THE CONFORMATION THAT THE MAIL WAS DELIVERED NOR DID I RECIEVE THE MAIL BACK. IT WAS SENT IN NOVEMBER OF 2005. I ALSO CALLED THE OFFICE OF THE INTENDED RECIEPTANT WHO STATED THEY RECIEVED MY INFORMATION BUT I CAN NOT COUNT ON THAT BEING FACT. HOW IS IT THAT CERTIFIED MAIL CAN BE LEFT AND A SIGNATURE NOT RETRIVED BY THE PERSON WHO DELIVERED THE MAIL? THIS IS VERY IMPORTANT MAIL THAT I NEED TO HAVE WITH ME IN COURT AND I NEED SOMEONE TO CONTACT ME AS SOON AS POSSIBLE.
Signature: MILDRED LOWE
Location at: PLAINFIELD,  NJ   07060
Country: USA
Timestamp: 1/30/2006 11:37:54 AM


Message Type: Complaint
Subject: (Other),   NA
Issue/Comments: 2nd Request!!! Our Mail boxes have been left open by the Belen Post office Mail Man!!! This has happened 4 times now in the past few months!! I have pictures to prove this. The 6 neighbors have complained to the Belen Post Master in charge and still this contunes!!!!!! Our next set is to contact the Local News station and have camera crews out here to docomunt this kind problem that has not been resolved!!!! Urgent Please contact us with our e-mail address thank you
Signature: David & Judy Valencia
Location at: Belen,  NM   87002
Country: Valencia
Timestamp: 7/12/2007 12:58:39 PM


Message Type: Complaint
Subject: (Other),   Rejecting mail & returning to sender
Issue/Comments: Hello! My husband has had this addresss for 35 years and if thier was a change of address the Post Office would have contacted us right. Two months ago I was told by the Post Office in Tularosa over the phone to put 1601 West 2nd Ave Tularosa New Mexico and we did but or mail is still being rejected by the post office. Yesterday I got my son electric at his address in Alamogordo this is the physical address the mailing address is 1601 West 2nd Ave and the Post office in Tularosa rejected it. Somebody had the address changed to 714 Post Ave Trailer 3 Alamogordo 88310. I take care of my son bill even he lives in Alamogordo he is disabled and I have guardianship and take care of all the bills. So what is wrong with this post office in Tularosa if their would have been a change in our address why didn't they contact us. I have changed the address to 1601 West 2nd Ave Tularosa 88352 2 months ago and Tularosa Post Office just returned my internet bill to Zianet back. Their needs to be an investigation in to this problems at the Tularosa Post Office to see what is going on with these people and to see why the post Master is not doing his job right.
Signature: Joanne M. Cusick & Thomas E. Cusick
Location at: City Tularosa,  NM   88352
Country: USA
Timestamp: 4/27/2005 1:59:35 PM


Message Type: Complaint
Subject: (Other),   my letter was returned openedNA
Issue/Comments: i mailed a letter to PA. from NV. It was returned said no such street,The address was may have been wrong street name BUT MY LETTER HAD A HOLE TORN OPEN IN THE BACK<I had a photo of my deceased relative which cant be replaced enclosed in it,now its gone my grelative DID NOT RECIEVE IT,I AM VERY UPSET OVER THIS NO_ONE IN POSTAL SYSTEM HAS THE RIGHT TO TEAR MAIL LIKE THAT AND RETURN IT<I TOOK PICTURE OF HOW IT WAS RETURNED AND I WILL CONTACT MY LAWYER,ABOUT THIS. I want you to know how upset & sick I am over this,Money DOES NOT grow on trees I shouldnt have to have asimple letter & precious picture insured. THANK YOU
Signature: 
Location at: Pahrump,  NV   89060
Country: NYE
Timestamp: 8/12/2010 7:37:28 PM


Message Type: Complaint
Subject: Company,   NA
Issue/Comments: not receiving financial, or banking, and checks through the mail
Signature:  
Location at: New York City,  NY   10459
Country: USA
Timestamp: 7/11/2006 6:38:33 PM


Message Type: Complaint
Subject: (Other),   NA
Issue/Comments: My Federal Tax Return was sent to the wrong address, several blocks away. My address is 2274 University Avenue Bronx, NY 10468. My mail was sent to; 2776 Jerome Ave. Bronx. The ckeck was found on the lobby floor, and returned to me in person on April 30th 2006 by Lieutenant George B. London of The Department of Public Safety. Phone: 718-518-6890. This incedent is only one of several times my mail went to the wrong address.
Signature: Frederick K. Matthews
Location at: Bronx,  NY   10468
Country: USA
Timestamp: 5/1/2006 8:50:32 AM


Message Type: Complaint
Subject: (Other),   not receiving forwarded mail
Issue/Comments: I asked for my mail to be forwarded on 9/ 13 and have received 4 pieces thus far although Florida claimthey are sending them and NY says they are delivering.Rediculous
Signature:  
Location at: 2 daniel Lane Dix Hills,  ny   11746
Country: usa
Timestamp: 10/8/2012 12:05:35 PM


Message Type: Complaint
Subject: (Other),   poor mail delivery service
Issue/Comments: St. Patrick's Home. We are not receiving all of our mail. Each day at least 50% of the mail we do receive is belongs to people in the surrounding areas and sometimes in other states.
Signature:  
Location at: Bronx,  NY   10463
Country: USA
Timestamp: 1/9/2009 10:58:29 AM


Message Type: Complaint
Subject: Employee,   mailwoman
Issue/Comments: The mailwoman keeps complaining about my car in the driveway. Its a matter of 5 feet from the car in the driveway to clear it to put mail in box. She said she is not suppose to walk past it. No one has a problem getting past it but her. She refuses to put my mail in mailbox. I told her in order to get my mail to leave it on the ledge of the fence which I shouldn't have to do. I never heard of a mailman saying this. If the only place to park is in my driveway whatelse am I suppose to ldo? This is becoming on headache for me which shouldn't be. It is really disturbing me. Is she allowed to do this
Signature:  
Location at: bronx,  NY   10465
Country: USA
Timestamp: 6/9/2012 12:26:01 PM


Message Type: Complaint
Subject: (Other),   Post Officer
Issue/Comments: The usual - letters missing - packages never received - packages broken - mail delivery person rude - often forgets to close my gate and I have dogs - I complained - for years nicely - this time I was angry so they refused to deliver my mail unlessI mount a mailbox on my fence - which I don't want to do because of the cost and the fact that things will be damaged or stolen - that may be the point so that he can steal from me - why do we keep these government workers - competition makes better workers...
Signature:  
Location at: City Glens Falls,  NY   12801
Country: USA
Timestamp: 6/4/2010 3:51:55 PM


Message Type: Complaint
Subject: Employee,   NA
Issue/Comments: Since when can a post master make false accusations about someone ruin their life and their reputation and still get away with it. There IS NO reason at all to hurt someone in that way. I just hope what comes around goes around....
Signature: Robin Weaver
Location at: Waverly/ Troy,  NY   14892
Country: USA
Timestamp: 4/27/2006 2:05:15 PM


Message Type: Complaint
Subject: (Other),   change of address forms
Issue/Comments: It doesn't make any sense if on Jan.13,2006 I had a change of address. and now its Feb.14,2006 and again I have to submit another change of address form because I'm not receiving any mail at all. Another issue I have is why does the conformation goes to old address instead of new address. Maybe you don't need your old tenants to know your change of address. I hope this problem can be resolved cause if we can't trust the United Postal Service with our federal documents then who can we trust.I would like a tracer to be put on my mail to find out where it is and please notify me.
Signature: Josefina Ramos
Location at: 1946 70th Street Apt D3,  NY   11204
Country: USA
Timestamp: 2/15/2006 11:58:09 AM


Message Type: Complaint
Subject: Company,   Government Office
Issue/Comments: I paid for mailing a priorty mail two times for two packages and I even showed the post office my documents that indicated that I indeed have paid through yet they tell me that I must put stamps on my packages.
Signature: Jim Lee
Location at: Brooklyn,  NY   11204
Country: United States
Timestamp: 3/28/2005 7:21:40 PM


Message Type: Problem
Subject: (Other),   Not want to move from here
Issue/Comments: We're having mail problems.I'm not getting my mail transfered while I 'm at other address.And I don't want to move anywhere from here.OK.
Signature: Shamim Raza.
Location at: Gulshan Iqbal,  NY   10015
Country: USA
Timestamp: 3/30/2006 4:54:57 AM


Message Type: Complaint
Subject: Company,   NA
Issue/Comments: On January 16th, 2009, I mailed a birthday card to my grandson in Cincinnati. This card included a $25 gift card from BestBuy. Since it was Nick's 13th birthday, I thought he would enjoy a gift card. Problem; he never did receive the birthday/gift card. I am now hearing that this is becoming quite common - for mail containing gift cards. Look's like to postal service is slipping - thus driving more customers away. I will no longer use the US Mail service to deliver my packages. Ray Starr, Springfield, OH 45502
Signature: Ray D Starr
Location at: Springfield,  OH   45502
Country: USA
Timestamp: 2/6/2009 2:53:43 PM


Message Type: Complaint
Subject: (Other),   NA
Issue/Comments: I have sent a certified mail to Beavercreek, Ohio On September 4, 2010 and the reciepent as yet received it. Have gone to local post office where it was mailed from can get no answers there. This was an important legal document that is floating out in nowhere. It has been14 days and no answer
Signature: Sandra Hales
Location at: CityNorth Ridgeville,  OH   44039
Country: USA
Timestamp: 9/18/2010 7:06:27 AM


Message Type: Complaint
Subject: Employee,   Sloppy, Incompitant Services
Issue/Comments: For the Tenth Time our mail has been given to the wrong address. Wrote letter to Postmaster requesting meeting to discuss problem, 6 months ago ... No answer yet?? This needs to be fixed. HOW? WHO? WHEN?
Signature: Jan Riley
Location at: Columbus,  OH   43236
Country: USA
Timestamp: 12/10/2005 3:28:39 PM


Message Type: Complaint
Subject: Company,   NA
Issue/Comments: Ohio Restaurant Association - Business mail was picked up by our carrier 4-2-12 which contained checks. By 4-26 we continued to received calls from vendors and and entire batch of checks were never or cleared from that date. I called to complain to the local 42220 office and postmaster office and nobody could explian what happened to this mail. They said all trucks are checked each night. Now on 5-7-12 five weeks later, the checks have been delivered but in the meantime, we reissued all of those check assuming they were lost after 4 weeks. In the end of March, another business not on our street, kindly delivered our business reply return envelopes to our office. They were delivered to an office a mile away and contained payments from our members. No one at the post office seems to want to find the root cause of these problems.
Signature: Barbara Rardon
Location at: City,  OH   43220
Country: USA
Timestamp: 5/8/2012 9:59:45 AM


Message Type: Complaint
Subject: Company,   NA
Issue/Comments: Don't waste your money buying insurance as if you do, the post office will continue to deny your claim. We mailed a package to a little old lady, never got the package! The post man said he delivered it. I have been around and around with these people. I am getting a certified, notarized letter from the woman that was to receive the package as she never got it! We are only speaking o $20.00 but it is the principal now. I would suggest only certified mail, never insured. Why spend the money when they don't deliver!
Signature:  
Location at: Cleveland,  OH   440140
Country: US
Timestamp: 1/22/2013 4:08:15 PM


Message Type: Complaint
Subject: Employee,   they had said i had moved. but did not move
Issue/Comments: The post office here in altus suck oklahoma is by far the worst. They had put the paper work , showing that I had moved ,and I didi not. Now my bills are late and they said they will take care of this , it was a internal problem. The person that delivers the mail is not the best . Shows no care or pride. zip here is 73521. ALTUS oklahoma SUCKS. Close this base altus air force base..............................................
Signature: raymond cole
Location at: altus (sucks),  OK   73521
Country: jackson
Timestamp: 3/14/2007 10:13:35 AM


Message Type: Complaint
Subject: Employee,   NA
Issue/Comments: I go to the truble of using correct postage and find mail is returned as the service cannot find the following St. 8911 Cottongrass St, Accokeek,MD,USA, 20603-4953 As I have been sending to this addreww for several years I would like to know the reson for its return.
Signature: Arthur Peters
Location at: Hamilton,  Ontario   L8K 6S2
Country: Canada
Timestamp: 2/13/2006 1:29:36 PM


Message Type: Complaint
Subject: (Other),   My mail goes to the wrong address way too often
Issue/Comments: After many complaints at the Post Office for delivering my mail to the wrong address, repeatedly, and being told it was OK now, I just had a package showing delivered days ago that did not get to me. That's twice I was out the money I paid for the items because the Post Office showed "delivered". They know and we know who gets them but it keeps happening.
Signature:  
Location at: Milwaukie,  Oregon   97267
Country:  
Timestamp: 7/14/2013 11:15:19 PM


Message Type: Complaint
Subject: Employee,   NA
Issue/Comments: My mail carrier seems to think it is fine to just shove any size letter into my mail box. Even when the letter says do not fold! When I call to complain the women named Betty told me to get a bigger mail box. Why I am upset is my door also has a mail slot big enough for larger letters.
Signature:  
Location at: City,  PA   19111
Country: US
Timestamp: 7/8/2005 11:37:09 AM


Message Type: Complaint
Subject: (Other),   Delivery Itself
Issue/Comments: I sent $124 to a company for some products by letter mail with 1 stamp. The next day, I get it back saying something about $.28 or something like that, so I put another stamp on and give it to the postal lady who was driving the USPS truck at the time. It's been 7 days and the company still hasn't received the money yet.
Signature:  
Location at: City,  PA   19605
Country: United States
Timestamp: 4/30/2012 4:55:45 PM


Message Type: Complaint
Subject: Company,   NA
Issue/Comments: I shipped a package by priority mail on 14 Nov 2005 to Dire Dawa, Ethiopia. As the US post office in Shinglehouse , Pa 16748 does not have Global Express this was the fastest way I could send it. The package contained clothes, food items and other personal items for my fiancee' and little boy who currently still are living in Ethiopia until they can join me here in the US. I have shipped before and had no problems, but now this one seems to be lost. Normal time is 10-14 days for delivery.We are now on day 26. The post office does seem to have a clue of what to do. Now this package is already expensive because of the shipping costs($74.50) but also by the value of the items inside (over $240.00). Want the post office to get off their backside and get me some kind of response. Seems to me if that if I paid for the highest level of service I should get an answer one way or another, but as I guess since it isn't their fiancee' or son missing out on Christmas its not a big deal Sincerely, Jerry A. Austin GySgt, USMC, Retired
Signature:  
Location at: Shinglehouse,  PA   16748
Country: US
Timestamp: 12/9/2005 7:24:09 PM


Message Type: Complaint
Subject: Company,   NA
Issue/Comments: my son is 8 months old and i still haven't got his birth certificate in the mail ant i spoke to someone at the vital records and it was sent out. i'm not liking the fact of thinking that someone at the post office stole it. i would like to know a way to solve this?
Signature: MrsB
Location at: allentown,  PA   18102
Country: United States
Timestamp: 12/29/2011 11:40:55 PM


Message Type: Complaint
Subject: Company,   EXPRESS MAIL
Issue/Comments: Consumer Affairs of NE district. I sent a package express mail with a guaranteed delivery date of the next day. it infact took 4 days to arrive. enclosed was very importanted date sensitive legal papers. i didnt feel that my situation was treated with respect. it was almost like a oh well, to bad response.
Signature: CRYSTAL WILSON
Location at: Providence,  RI   02904
Country:  
Timestamp: 1/18/2011 1:10:12 PM


Message Type: Complaint
Subject: (Other),   Missing book and CD from mail
Issue/Comments: I just picked my mail up from the PO today after being gone for 3 weeks. I had ordered my book from my husband's apt. in Montgomery, AL and we live in Camden, SC. When my son and I picked the up today from the King Haigler PO in Camden / Dusty Bend, SC; the package was already opened and all that was there was the package with the newsletters. I am really upset since someone in the P.O. system is obviously stealing. The package itself has a "patch" on it that says "NO DATA". Underneath those words is GS01062521936.
Signature: Elaine Blackman
Location at: Camden,  SC   29020
Country: USA
Timestamp: 9/21/2005 10:59:42 PM


Message Type: Problem
Subject: (Other),   mail not being received
Issue/Comments: I have been receiving other people's mail and no receiving mine . This has been happening for months already and I have a lot of expensive stuff that I order online through the mail and not received .
Signature: Jesus Cisneros
Location at: houston,  Texas   77039
Country: United States
Timestamp: 6/20/2013 10:57:40 AM


Message Type: Complaint
Subject: (Other),   united states postal service
Issue/Comments:  I purchased a Dell Inspiron 6000 on Feb. 12, 2006 on the Navy online website for $858. I received the computer on Feb. 22nd. 2006. I decided that I wanted to upgrade my system and called the number Dell supplied for returns. The customer service rep. gave me a return address, and I printed up a shipping label for the price of $8.10 with delivery confirmation bar code. I have never returned anything nor have I ever shipped anything, anywhere, anytime. I placed the laptop in the box that it came in. Applied the label to the box and took it to the post office. I stood in line about 15 minutes and when I got to the counter and asked the postal worker is there anything else that I need to do for this package, seeing as how I've never mailed a package before. The worker said "no, this label is all you need". So, I left the package with the worker and went home. On the 24th of March, one of the many calls I made. I called Dell to see when might I receive my refund for $858.After a lot of conversation, due to the fact that her accent was so strong. The Dell rep said 30 days. I called again to confirm this. That's when the fun began. The exchange store said the laptop was sent to the wrong place. Then I was informed that the laptop box arrived with nothing in it. I made several calls, sent several e-mails, wrote a number of complaints for 4 months. After which the post office said since there was not insurance on the package. They could do nothing. Dell said they could not help, and the exchange online store echoed these statements. It was determined by the postal inspectors that it was taken by a postal service employee. I have a lot of info and paperwork to prove delivery and purchase of the laptop. If the is anything your dept. could do. It would be greatly appreciated. I am a D.O.D.fireman and a veteran in the Persian Gulf War. I'm not wealthy by any stretch. I just want my $858 for the laptop. I hold the post office responsible for this. All 3 entities involved agrees. However. None of these entities are taking responsibility to reimburse me for my loss. Please help if you can. Thank you.
Signature: Vanual D. Powell
Location at: Cordova ,  TN   38016
Country: United States
Timestamp: 8/9/2006 9:24:39 PM


Message Type: Complaint
Subject: (Other),   NA
Issue/Comments: Priority mail for letters... Sent viaPriority mail delivery confirmation... caost $5.95.. sent have tracked tofirstprocessingcenter thennothng - notdelivered nothing -- contactthepostoffice saidtryagin - advisedI wanted my money back for non service that was sold to me . (meaning non delivery) since I paid for delivery confirmation - they refused and said to us UPS at (2)different locations and on the customer service line -- I now use UPS and e- mail instead of sending letters when possible.. thanks post office for ripping me and countless others off.....
Signature: reese
Location at: bristol,  tn   37620
Country: US
Timestamp: 4/27/2012 3:05:55 PM


Message Type: Problem
Subject: (Other),   Not getting mail forwarded
Issue/Comments: I previously lived at 105 Choir Court, Murfreesboro TN and moved to Paddock Club Apartment 150 Thompson Lane, Murfreesboro 37129 I gave forwarding addresses to Postal Service for both moves and a change to the current address 2109 Missionary Way Murfreesboro 37129 I am not receiving my mail. It has been dropped off at neighbors living at 105 Mathis Court and other places I happen to know the residence at these locations. What in the heck is going on????
Signature:  
Location at: Murfreesboro,  TN   37129
Country: US
Timestamp: 10/19/2012 1:43:44 PM


Message Type: Complaint
Subject: (Other),   package and letters
Issue/Comments: I would like report my complain s right .. the reason I havent recieved the package and my two letters from my work step program they already sent to Donavon Healtington 8902 N.19th ave apt 3019 Phoenix, Az 85021 .. I was not there and I gone to back home in Lubbock , Texas stay with my dad .. Donavon Healtington told me that he already sent mail on Jan 3,2005 Monday ( mail properity ) two days send to my Dad Robert Burley 1673-112th street Lubbock, Texas 79423 . I been looking forward to recieved the package and two my letters but it didnt show up passed 8 days .. please investing this plms mail delievery let me know asap ..
Signature: Scott D.Burley
Location at: Lubbock ,  TX   79423
Country: usa
Timestamp: 1/11/2005 2:57:12 PM


Message Type: Complaint
Subject: (Other),   Not getting mail delivered
Issue/Comments: mail not delivered to home address in weeks all return to sender
Signature: monica caro
Location at: Lubbock,  TX   79423
Country: Lubbock
Timestamp: 10/28/2009 11:24:42 AM


Message Type: Problem
Subject: (Other),   Neighbor is getting MY mail
Issue/Comments: My mail has been consistenty showing up in multiple neighbors mailboxes. Some paycheck stubs have not been delivered at all, which makes me wonder if some mail is not getting back to me.
Signature:  
Location at: Plano,  TX   75023
Country: USA
Timestamp: 11/20/2005 2:59:59 PM


Message Type: Complaint
Subject: (Other),   Wrong Delivery of Mail
Issue/Comments: It's not even Christmas yet and our mail carrior is (again) putting my neighbors mail in my mailbox. Could it be that some of my mail is being delivered in any of my neighbors mailboxes? This is the second time I have had to complain about this subject. I posted a complaint early this year when it became apparent our neighbors were receiving each other's mail. I was contacted 3 times to see if I was having any more difficulties. The question put to me would be, "How is your mail service been lately?" My reply would be, "Well, I don't know if my mail is being delivered at any addresses other than my own unless they physically put it in my box or walk it to my front door".
Signature: Lora Kathleen Nelson
Location at: Baytown,  TX   77521
Country: USA
Timestamp: 11/11/2008 12:30:51 PM


Message Type: Complaint
Subject: Company,   NA
Issue/Comments: Why does it take more than a month to receive packages from the west coast to Texas? I called the company that sent them out, and they told me that they would look in to it, but it needed to be at least 30 days. It's been over that now. I also got a priority mail letter from Seattle, via San Francisco, Las Vegas, Phoenix and Dallas. Would it not be cheaper just to send it straight?
Signature: An angry Texas consumer
Location at: Texarkana,  TX   75503
Country: USA
Timestamp: 4/8/2006 7:09:57 PM


Message Type: Complaint
Subject: (Other),   mail
Issue/Comments: I am Having problems receiving my mail
Signature:  
Location at: Lake Jackson,  TX   77566
Country: USA
Timestamp: 9/12/2006 4:38:50 PM


Message Type: Complaint
Subject: (Other),   U.S. Mail Delivery
Issue/Comments: For the past week mail that I have been getting for over 4 years on a regular basis has now been delayed. Many times I get no mail on Saturday and am overflooded with mail on Monday. WTF is going on?
Signature: Paul R. Lewis
Location at: Plano,  TX   75075
Country: ISA
Timestamp: 2/12/2011 4:49:32 PM


Message Type: Complaint
Subject: (Other),   opened enveopes
Issue/Comments: Multiple (dozens) of envelopes in the past few months have been stamped on both sides of reverse ("received unsealed at ___" with the blank not filled in. Many of these envelopes are from banks and financial businesses, and 1 was from IRS office. Please explain why this is happening. Our mail is delivered on "rural route" in the Holland section of SUffolk,VA (zip 23437)
Signature:  
Location at: Suffolk,  VA   23437
Country: US
Timestamp: 5/4/2009 10:06:46 AM


Message Type: Complaint
Subject: (Other),   not picking up mail
Issue/Comments: I was informed by Suffolk, VA postal service that they do not have to pick up mail if they do not have any mail to deliver to you. This is the most ridiculous thing i have ever heard of & if so, then why do i need a mail box. they can get out of the truck & walk it up to my house.
Signature: T. Harwell
Location at: suffolk,  VA   23434
Country: USA
Timestamp: 12/11/2012 7:48:30 AM


Message Type: Complaint
Subject: (Other),   "Stolen package"
Issue/Comments: I ordered a DVD player for 25$ plus 25$ shipping and handling. I checked the tracking info on line and found that notice had been left for me to pick up my package at the post office. I never received the notice so I went to the post office to get my package. The post master could not find the package and said it was probably delivered. Well I didn't get it so I have no package and am out 50$. All the post master would say was that it was probably stolen. How can it be stolen when the substitute mail carrier gave it to some one else? What are my options? Who can I go to, to get reimbursed for the "stolen" package ?
Signature:  
Location at: Ritzville,  Wa   99169
Country: United States
Timestamp: 6/12/2013 11:38:27 PM


Message Type: Complaint
Subject: Company,   United States Postal Service
Issue/Comments: I bought an item on ebay that was shipped by USPS. I have en tracking it online. It says delivered on 11/4/2010 at 9:23 am. I have not got the package. its not at my box or the managers office. when i called the post office they said they must have left it at the door step. REALLY!!! They MUST HAVE!!!!!! They have no way of telling how or where exactly it was delivered. The post office in KENT WA tried to accuse me of infidelity. So i want to bring this fight to there door step.
Signature: Ckamau
Location at: kent,  WA   98030
Country: king
Timestamp: 11/8/2010 1:42:56 PM


Message Type: Complaint
Subject: (Other),   Mail Delivery
Issue/Comments: I don't know why I'm bothering to write this complaint on this website? What's going to happen now? Is this a site just to complain, or is there someone who can do something on the other side of this? The bottom line is that I mailed a package from Allentown, PA on 8/9/10, and was told it would reach my recepient in HI by 8/21/10. It is now 9/4/10 and no package. The tracking information just says the package was "Accepted in Allentown, PA on..."; but that's it. I called the PO twice now to track down the package, and they kept saying someone would contact me in two days. After the 2nd call and complaint, they had someone from my home PO in Covington, WA contact me; who was no help and couldn't do anything because that wasn't where the package was mailed from. Does the post office employ people who just doesn't give a darn?? Yes, my package is insured, but it contains items that are not replaceable. What is wrong with this darn government agency??
Signature:  
Location at: Kent,  WA   98042
Country: USA
Timestamp: 9/4/2010 4:06:40 AM


Message Type: Complaint
Subject: Employee,   NA
Issue/Comments: I recently have a aggresive mail carrier who is rude and wont deliver the mail until 5:30 p.m daily. When I asked why the change has occured she screamed at me and said she didnt have to explain anything to me. Some days I dont get mail at all then all the sudden I get a bunch at once. I have lived at the same address now for six years and always had wonderful releationships with my carriers until now. This is uncalled for and needs to be addressed with action.
Signature:  
Location at: Racine,  WI   53405
Country:  
Timestamp: 8/13/2005 5:26:01 PM


Message Type: Complaint
Subject: Company,   NA
Issue/Comments: We have been having mail problems for about 2 months now. Our mail is being picked up at our office but it never makes it to it's destination. In the past month and a half I have had to stop payment on 5 checks at a cost of $25.00 per check. those checks have yet to be seen. The frequency of mail not arriving at it's destination is very alarming. We have had on one occasion, the mail person left the mail on the sidewalk in fornt of our office at 7:00 pm. We were lucky that a tenant that lives above our business saw this and picked up the mail before it was stolen. I spoke to the supervisor at the post office about this, she did apologize than proceded to tell me I should get a mail drop installed in the office door in case the mail is delivered after 4:30 (our closing time). I told her "NO", and have not installed a mail drop. We have been closing at 4:30 for 30 years, and have been in the same location, same building. Today was the last straw. Our telephone service was disconnected because the phone company had not received the payment that was sent to them 2 weeks ago. I checked with the bank and the checks had not cleared. So I had to scramble to get the service restored. As a business we can't afford the phone lines to be down for 10 minutes. If the postman/woman cannot do their job why have them. Obvisously they are over paid and incompetent. We are now taking our mail to the post office ourselves. We will see if this corrects the problem.
Signature: Lavanda Shea
Location at: Racine,  WI   53402
Country: USA
Timestamp: 2/14/2006 11:53:58 AM


Message Type: Complaint
Subject: (Other),   Slow Mail Delivery
Issue/Comments: Whenever I am waiting for some important mail, like checks, or something I had ordered and am waiting on, I won't get it for more than 7-10 days after the post mark. I've made some personal complaints at the post office and they say that they deliver it when they get it. I've asked them to hold my mail there instead of having it delivered and they won't do that for me. Is there something I can do to track my mail and see if they are holding it and not delivering it right away ?
Signature:  
Location at: Sauk City,  WI   53558
Country: USA
Timestamp: 2/26/2005 10:05:39 AM


Message Type: Complaint
Subject: Company,   NA
Issue/Comments: Postal Delivery in the Edgelawn/Camden Ave area for Parkersburg, WV is atrocious! Mail is NOT delivered everyday as it is in other areas. My neighbor has seen the carrier pull into a church parking lot at the end of our street and park to talk with others, then start up and leave - never to deliver to a single house. Mail is also not picked up when left in the mailbox with the flag up. A letter from Louisville, KY took over 13 weeks to arrive. A postcard took a year and a half. Mail is not delivered for 3 or 4 days, then your mailbox is literally packed with ads, letters, etc. Many flyers/coupons delivered arrive the week AFTER the weekends the sales were dated for. Mail is also delivered opened or as late as 7pm. I am on permanent disability and checks are dated to be delivered on the 1st and 3rd. As in today's mail, this doesn't happen all the time. We pay the same for delivery as other areas and there is no reason we should not get even half the service.
Signature:  
Location at: Parkersburg,  WV   26101
Country: USA
Timestamp: 6/1/2005 5:50:09 PM


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